Privacy Policy
Last Updated: February 20, 2026
Contact Us
If you have questions about this Privacy Policy, please contact us at hello@zenphysic.com
Introduction
ZenPhysic ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our pelvic floor training platform ("the Service").
Information We Collect
Personal Information
Account information (name, email, password)
Payment information (processed securely through third-party payment processors)
Optional profile information
Health & Training Data:
Body check-in responses
Training session logs
Progress metrics and usage patterns
Technical Data
Device information
IP address
Usage analytics
Cookies and similar technologies
How We Use Your Information
To provide and maintain our Service
To provide and personalize your training program
To track your progress and adjust your experience
To communicate with you about your account
To comply with legal obligations
Data Protection and Security
We implement robust security measures including:
End-to-end encryption for sensitive data
Regular security audits
Strict access controls for employee access to data
Anonymous data processing where possible
Secure cloud storage with redundant protections
Data Retention
Your account data is retained while your account remains active. You can request deletion at any time by emailing hello@zenphysic.com
Third-Party Sharing
We do not sell your personal information. Limited information may be shared with service providers who assist in platform operations, subject to strict data protection agreements, and legal authorities when legally required.
Your Rights
Depending on your location, you may have rights to:
Access your personal information
Correct inaccurate data
Delete your account and associated data
Export your data
Restrict certain processing activities
Changes to This Policy
We may update our Privacy Policy periodically. We will notify you of significant changes via email or through the platform.